About DentalXChange

A brief overview about DentalXChange, what we do and who we are.

Add a Service or Package

Learn how to enhance the functionality of the DentalXChange account by adding a variety of packages and services.

Alert Settings

Quick guide on email notifications for security alerts for Validation Alerts, Statement Alerts and Billing Alerts.

Batch Claims Overview

Learn about ClaimConnect's batch claims service and the various ways that batch claims can be submitted.

Billing and Reporting

Learn how to add or change billing information on an account, view billing statements, and view or download activity management reports.

Change Practice Management System

Users may need the ability to update, change, and/or add a Practice Management System to an existing DentalXChange account.

ClaimConnect Marketing

ClaimConnect Marketing - Full Version

Project for Marketing and ClaimConnect

Complete a Provider Match

Learn how to resolve a provider match validation error, which occurs the first time a claim is submitted for a provider from a Practice Management System.

Correct a Claim with Validation Errors

Claims may be identified with a validation error preventing submission to the payer until corrected. Learn the process of accessing, reviewing, and correcting claims with validation errors.

Create a Claim

Learn how to submit a claim using the Direct Data Entry (DDE) claim form tool. The tool allows a provider to submit one claim or pretreatment estimate at a time through the DentalXChange website with no Practice Management System required.

Create a Pretreatment Estimate

Learn how to use DentalXChange's ClaimConnect service to submit a pretreatment estimate to an insurance payer for preapproval, before a procedure is performed.