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03:57
Find a Claim
Learn to find a claim using the tools available on the ClaimConnect Claim/Encounter Search page.
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03:10
How to Check Patient's Eligibility
Learn how to check a patient's eligibility via general benefits, an overall explanation of the plan benefits, single category or by procedure code.
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03:29
Install DentalXChange Desktop Services Application
Learn to install DentalXChange Attachments software with various browsers.
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03:25
Labeling Teeth on a Claim Form
Learn how to mark and label teeth on a claim form including tooth numbers including juvenile and adult supernumerary teeth, surfaces of the teeth, and procedure codes.
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01:35
Login and Password Rules
Understand the login and password rules associated with the DentalXChange site.
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03:21
Manage an Attachment Rule
Attachment rules validate participating procedure codes based on predefined, payer claim review requirements. Managing rules gives providers the ability to add guidelines for specific practice offi...
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04:57
Managing Providers
Learn how to edit the provider profile and how to add new billing and rendering providers on a DentalXChange account.
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03:07
Mark a Claim as Pending
Learn how to mark a claim as pending, and how to submit a pended claim at a later time.
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03:51
Patient Education
DentalXChange's Patient Education helps explain techniques and treatment options that patients may receive. This powerful tool will help inform and comfort your patients, which will lead to a highe...
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03:35
Pend a Claim when Information Is Missing
Learn how to mark a claim as pending and how to submit a pended claim at a later time.
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08:19
Processing and Reviewing ERA Reports
Learn about locating an ERA on DentalXChange's website, as well as processing, matching, and reviewing ERA reports.
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03:08
Provider Setup for E-Patient Statements
This video demonstrates the process of adding or confirming that the package is active, as well as the provider's portion of the set-up to begin using the service.