• 08:18

  Batch Claims Overview

  Learn about ClaimConnect's batch claims service and the various ways that batch claims can be submitted.

• 02:46

  Billing and Reporting

  Learn how to add or change billing information on an account, view billing statements, and view or download activity management reports.

• 05:53

  Create a Pretreatment Estimate

  Learn how to use DentalXChange's ClaimConnect service to submit a pretreatment estimate to an insurance payer for preapproval, before a procedure is performed.

• 05:49

  Create a Secondary Claim After a Primary Claim

  Complete a secondary insurance claim after the primary claim has been adjudicated, via ClaimConnect on the DentalXChange website.

• 05:13

  Create a Secondary Claim With a Primary Claim

  Complete a secondary insurance claim simultaneously with a primary claim, via ClaimConnect on the DentalXChange website.

• 05:45

  Create an Encounter

  The Dental Health Maintenance Organization (DHMO) services package provides a range of features for practices. Learn how to submit encounters and capitation data electronically.

• 02:24

  Delete a Claim

  Learn how to utilize the delete action by locating and verifying claims requiring deletion.

• 05:05

  Differentiating Solicited and Unsolicited Attachments

  Learn the differences between solicited and unsolicited attachments, as well as how to submit an attachment to the payer using DentalXChange Attachment Services.

• 03:57

  Find a Claim

  Learn to find a claim using the tools available on the ClaimConnect Claim/Encounter Search page.

• 03:10

  How to Check Patient's Eligibility

  Learn how to check a patient's eligibility via general benefits, an overall explanation of the plan benefits, single category or by procedure code.

• 03:29

  Install DentalXChange Desktop Services Application

  Learn to install DentalXChange Attachments software with various browsers.

• 03:25

  Labeling Teeth on a Claim Form

  Learn how to mark and label teeth on a claim form including tooth numbers including juvenile and adult supernumerary teeth, surfaces of the teeth, and procedure codes.